Privacy Policy

1. Introduction At Catamaran Tours Cancun, accessible from catamarantourscancun.com (hereinafter referred to as “the Website”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Website or book our services.

2. Information We Collect
2.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment information when you book a tour or contact us.
2.2. Usage Data: We may collect information about how you access and use the Website, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information
3.1. To Provide Services: We use the information we collect to process your bookings, provide customer support, and fulfill your tour requests.
3.2. To Improve Our Services: We may use the information to enhance the functionality of our Website, improve our services, and personalize your experience. 3.3. Marketing: With your consent, we may send you promotional emails and offers related to our services. You can opt out of these communications at any time.

4. Sharing Your Information
4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or delivering our services. These third parties are required to protect your information and use it only for the purposes for which it was shared.
4.2. Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and property.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights
6.1. Access and Correction: You have the right to request access to the personal information we hold about you and request corrections to any inaccurate information.
6.2. Deletion: You may request the deletion of your personal information, subject to certain exceptions.
6.3. Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails.

7. Cookies and Tracking Technologies Please refer to our Cookies Policy below for details on how we use cookies and similar tracking technologies.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

9. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: +31 611 719 149

Cookies Policy

1. Introduction This Cookies Policy explains how Catamaran Tours Cancun uses cookies and similar technologies to recognize you when you visit our Website at catamarantourscancun.com. It explains what these technologies are and why we use them, as well as your rights to control their use.

2. What Are Cookies? Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and support marketing activities.

3. Types of Cookies We Use
3.1. Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the site and use its features.
3.2. Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages are most frequently visited. This information helps us improve the Website’s performance.
3.3. Functionality Cookies: These cookies allow the Website to remember choices you make, such as your language preferences, to provide a more personalized experience.
3.4. Targeting Cookies: These cookies are used to deliver relevant advertisements to you and track the effectiveness of our marketing campaigns.

4. How We Use Cookies
4.1. To Improve User Experience: Cookies help us understand how our Website is used so that we can improve its content and structure.
4.2. For Marketing Purposes: We may use cookies to deliver targeted advertising to you based on your interests.

5. Your Choices Regarding Cookies
5.1. Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete them after they have been set. However, if you choose to disable cookies, some features of our Website may not function properly.
5.2. Opt-Out Tools: You can opt out of targeted advertising by using tools such as the Digital Advertising Alliance’s opt-out tool.

6. Changes to This Cookies Policy We may update this Cookies Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically to stay informed about our use of cookies.

7. Contact Us If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

Email: [email protected]

Phone: +31 611 719 149