100 % refund up until 24 hours before the tour

1500 Days Sailed | 11000 Happy Customers

Frequently Asked Questions

Our all-inclusive tour package includes:
● Snorkeling gear
● Bottled water and soft drinks
● Snack after snorkeling
● International buffet at the beach club
● Alcoholic drinks: Rum, cola, Sprite, tequila, whisky, orange juice
● Access to exclusive beach clubs
● Onboard restrooms
● Experienced bilingual guides

The tour lasts between 4 to 7 hours, depending on the tour.

Each tour can accommodate up to 60 people per group.

Yes, we offer free cancellation up to 24 hours before the tour. If you need to cancel, please contact us as soon as possible.

You can book a tour directly on our website. We offer online booking with automatic confirmation. A 25% deposit is required to secure your reservation.

Yes, there are additional costs for transportation and the dock fee:
● Transportation: Hotel pick-up and drop-off can be arranged for an additional cost. Please contact us for details.
● Dock Fee: There is a dock fee of $20 USD per person.

Yes, our tours are designed to be family-friendly and suitable for all ages. We welcome children, adults, and seniors.

We recommend bringing the following items:
● Sunscreen
● Hat and sunglasses
● Swimsuit and towel
● Comfortable clothing and footwear
● Camera or smartphone for photos
● Personal identification

Safety is our top priority. If the weather conditions are not suitable for the tour, we will either reschedule your tour or provide a full refund.

Yes, transportation is available for an additional cost. Please provide your hotel details when booking, and we will arrange the pick-up and drop-off for you.

Our guides are fluent in both English and Spanish.

Isla Mujeres is renowned for its crystal-clear waters, vibrant marine life, and rich cultural heritage. During our tour, you will have the chance to:
● Snorkel at the famous El Meco Reef
● Relax on Playa Norte, one of the best beaches in the world
● Explore the charming town of Isla Mujeres with its quaint streets, vibrant markets, and local shops
● Enjoy exclusive access to the best beach clubs on the island with premium food and drinks